Privacy Policy

Last Updated: September 20, 2026

At Elyora — Elegance, Delivered., we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Business Information

Legal Name: ADYCRAFT ADVERTISERS PRIVATE LIMITED
Trade Name: ADYCRAFT ADVERTISERS PRIVATE LIMITED
Brand / Store Name: Elyora

Address:
FLOOR 6 B-612, UTC URBTECH TRADE CENTER,
SECTOR-132, NOIDA, GAUTAMBUDDHA NAGAR,
UTTAR PRADESH – 201301, INDIA

GSTIN: 09ABCCA4984B1ZP

Email: care@elyora.in

2. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • City, state, and PIN code

  • Order and purchase details

  • Payment-related information required to process your transaction

  • Information you provide when contacting customer support

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

3. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Process payments through our payment providers

  • Provide order confirmations and updates

  • Respond to customer service requests

  • Handle returns, refunds, replacements, and complaints

  • Improve our products, services, and website

  • Detect and help prevent fraud or unauthorized activity

  • Send promotional or marketing communications where permitted and where you have provided appropriate consent

  • Comply with applicable legal and regulatory requirements

4. Payment Information

Payments may be processed through third-party payment providers.

Elyora does not need to directly store your complete card details when payment is processed through a third-party payment gateway. Payment information is handled according to the applicable payment provider's privacy and security practices.

5. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers

  • Shipping and courier partners

  • Website and technology service providers

  • Customer support providers

  • Marketing or analytics service providers, where applicable

  • Government authorities or other parties where required by applicable law

We do not sell your personal information as a standalone product.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart and session working

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant marketing or advertising, where applicable

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

7. Marketing Communications

If you have opted to receive promotional communications from us, we may send information about products, offers, promotions, or other Elyora updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the relevant communication or by contacting us at care@elyora.in.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Complete and maintain transaction records

  • Handle customer support and disputes

  • Meet accounting, tax, legal, and regulatory requirements

  • Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party websites and services have their own privacy policies and practices. Elyora is not responsible for the privacy practices of websites or services that we do not operate.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at care@elyora.in.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us at:

care@elyora.in

We may need to verify your identity before processing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Elyora
ADYCRAFT ADVERTISERS PRIVATE LIMITED

FLOOR 6 B-612, UTC URBTECH TRADE CENTER,
SECTOR-132, NOIDA, GAUTAMBUDDHA NAGAR,
UTTAR PRADESH – 201301, INDIA

GSTIN: 09ABCCA4984B1ZP
Email: care@elyora.in

Elyora — Elegance, Delivered.