Shipping Policy

Last Updated: September 20, 2026

Welcome to Elyora — Elegance, Delivered.

This Shipping Policy explains how orders placed through Elyora are processed and delivered.

Business Information

Legal Name: ADYCRAFT ADVERTISERS PRIVATE LIMITED
Trade Name: ADYCRAFT ADVERTISERS PRIVATE LIMITED
Brand / Store Name: Elyora

Address:
FLOOR 6 B-612, UTC URBTECH TRADE CENTER,
SECTOR-132, NOIDA, GAUTAMBUDDHA NAGAR,
UTTAR PRADESH – 201301, INDIA

GSTIN: 09ABCCA4984B1ZP

Email: care@elyora.in

1. Order Processing

Orders are generally processed and prepared for dispatch after the order has been successfully placed and payment has been confirmed.

Processing time may vary depending on order volume, product availability, or other operational circumstances.

2. Delivery Time

We aim to deliver orders within 4–6 business days after dispatch.

Delivery timelines may vary depending on the delivery location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms mentioned at the time of the offer.

4. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name

  • House/Flat/Building number

  • Street and area

  • City

  • State

  • 6-digit PIN code

  • Valid contact number

Elyora is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate address or contact information provided by the customer.

5. Tracking

Where tracking information is available, customers may receive shipment tracking details after their order has been dispatched.

Tracking updates are provided by the applicable courier or logistics partner and may take some time to become active after dispatch.

6. Delayed Deliveries

While we aim to deliver orders within the stated timeframe, occasional delays may occur due to:

  • Courier or logistics issues

  • Weather conditions

  • Public holidays

  • High order volumes

  • Incorrect or incomplete address information

  • Remote delivery locations

  • Unforeseen circumstances beyond our control

If your order is delayed beyond the expected delivery period, please contact us at care@elyora.in.

7. Failed Delivery

If a delivery attempt fails because the customer is unavailable, the address is incorrect, or the courier cannot contact the customer, additional delivery attempts may be made according to the courier's policy.

Customers may be responsible for any additional costs arising from an incorrect address or repeated delivery attempts, where applicable.

8. Damaged Package

If your package appears damaged at the time of delivery, please take clear photographs and record an unboxing video while opening the package.

An unboxing video may be required for claims relating to damaged, defective, or incorrect products.

For more information, please refer to our Return & Refund Policy.

9. Contact Us

For shipping-related questions or assistance, please contact:

Elyora
ADYCRAFT ADVERTISERS PRIVATE LIMITED
FLOOR 6 B-612, UTC URBTECH TRADE CENTER,
SECTOR-132, NOIDA, GAUTAMBUDDHA NAGAR,
UTTAR PRADESH – 201301, INDIA

Email: care@elyora.in

Elyora — Elegance, Delivered.